Two-factor authentication

Web · iOS · Android

Recalibr8 supports time-based one-time passwords (TOTP). Compatible apps include Google Authenticator, 1Password, Authy, and other standards-based authenticator apps.

No recovery codes

Recalibr8 does not issue recovery codes. Keep access to your authenticator app or enroll another authenticator before removing your only factor.

Enable an authenticator

Web

1. Open Settings → Security and select Two-Factor (2FA).
2. Reauthenticate if requested and make sure your email address is verified.
3. Scan the QR code with your authenticator app, or enter the manual setup key.
4. Enter the current six-digit code.
5. Select Verify & Enable and confirm that 2FA is shown as enabled.

iOS

1. Open Settings → Two-Factor Authentication.
2. Select Set Up Authenticator or Add Another Authenticator.
3. Scan the QR code or copy the manual setup key into your authenticator app.
4. Enter the current six-digit code and select Verify & Enable.
5. Confirm the new factor appears with its enrollment date.

Android

1. Open Settings → Two-Factor Authentication.
2. Start authenticator setup.
3. Scan the QR code or copy the manual key into a TOTP app.
4. Enter the current six-digit code and verify it.
5. Confirm the authenticator appears in the factor list.

Add another authenticator

Enroll a second authenticator on a trusted backup device before you lose access to the first. Each enrolled factor generates valid codes for the same account.

Remove an authenticator

Open the 2FA management page, select the factor, and confirm Remove. Removing the only factor disables two-factor protection for the account.

Codes are rejected

• Set the device date and time to automatic.
• Wait for a fresh code and enter it before it expires.
• Make sure you selected the Recalibr8 entry in your authenticator.
• Do not reuse a code that already succeeded.
• If several factors are enrolled, select the one you currently have.

Never send a six-digit code to Recalibr8 support or anyone claiming to be support.